Terms & Conditions

  • Delivery and Returns Delivery costs are additional to the displayed price and vary depending on the delivery service you select, the count...
  • General Limitation of liabilityThe Seller shall only be liable to you for the purchase price of the goods and any proven loss...
  • Partner Program Product Terms When you select a product on the Website that will be delivered to you directly by a Partner Brand (as shown in the t...
  • Offers, Promotions and Competitions We occasionally have offers, promotions or competitions running on our Website. This might include offers on “ex disp...
  • Fraud Prevention To help us to prevent fraud, We may require documentation to verify a Customer’s details or may require a landline te...
  • Products not Eligible for Return Unless they are defective, faulty or damaged, you may not cancel or return any of the following items:Deposits;Magazi...
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Privacy and Cookies Policy

  • Privacy Notice This privacy notice was last updated May 2023Don't worry, your data is in safe handsOur Privacy Notice explains how w...
  • Cookies, Tracking Beacons and Pixels Cookie PolicyThis policy explains what cookies are, how we use them and how you can switch them off.What are Cookies ...
  • Security We realise how important it is to securely store any information that you provide. We ensure that adequate technical ...

Other Policies

  • About Us Ace is an established and reputable multi-channel business that has been in operation for over 50 years. It has devel...
  • Complete Savings What is Complete Savings?Complete Savings is an online membership programme that offers members access to a wealth of...
  • Copyright (i) The contents of this site are the property of Frasers Group Financial Services Limited, trading as Studio, or its...
  • Disclaimers (i) This website is provided on an "as is" basis, any warranties are excluded to the fullest extent permitted by Engl...
  • What is your security policy? Security is important to us.Your browser will go into secure mode as soon as you click to go into the Checkout or bef...
  • Customer Services Opening Times Our regular opening times are as follows:Monday to Friday: 8am to 8pmSaturday & Sunday: 9am to 5pm
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