We offer a choice of payment methods to make it easy for you to pay; simply choose the method that suits you best from the available payment methods shown on your statement and allow sufficient time for it to reach us. Please only use one of the methods shown to avoid unwanted delays or payments going missing.
Paying by Direct Debit
A Direct Debit ensures your minimum payment is always paid on time and you are not worried about missing payments. Your Direct Debit can be used to pay your minimum payment, your full account balance or a fixed amount in between.
You can set one up by getting in touch with our Studio Pay team on 0371 376 5680.
Please do not set up a standing order or online transfer from your bank account as your payments could be delayed or fail to be allocated to your account.
Paying on the website
This is the easiest way to make a payment. Just log into "My Account", select "Make a card payment" and complete your payment details using your debit or credit card. Remember to allow up to 48 hours for your payment to show on your Studio account. If you choose the Pay Now option, you can simply pay the full cost of an order immediately by a credit or debit card. Please note that you’ll be unable to access “My Account” outside of the UK, so please make your payment prior to leaving the UK or via one of the other payment methods shown below.
Paying by phone
You can call us on 0371 376 5680, the secure automated payment option is available 24/7. You'll need to confirm your card number, expiry date, card verification number and the last 3 digits on the signature strip on the back of your card.
Remember to allow up to 48 hours for your payment to show on your account. If you choose the Pay Now option, you can simply pay the full cost of an order immediately by a credit or debit card.
Paying at the bank
With every paper statement we send we'll attach a Bank Giro Slip. You can pay over the counter in a bank branch using your bank giro slip ensuring your Studio account number is quoted on the slip. The cashier will stamp both parts A and B of the Giro. Keep part B as proof of payment. Some banks may make a charge if you pay anywhere except a branch of your own bank or Barclays.
Please allow up to 5 days for your payment to show on your Studio account. If you need us to send you a Bank Giro Slip, please get in touch with our Financial Services team using the contact details below.
Paying by cheque or postal order
With every paper statement we send we'll attach a Bank Giro Slip. Complete your Giro Slip and send it with a cheque or postal order to Studio Pay, Preston, PR0 2AL. You must write your account number and your name and address on the reverse of all cheques / postal orders.
Please do not send cash in the post. We cannot be held responsible for payments lost in the post. Please allow up to 7 days for your payment to show on your account.
If you need us to send you a Bank Giro Slip, please get in touch with us using the contact details below.
