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Delivery & Collection
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Delivery Methods
Delivery Methods
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Delivery FAQ's
Delivery FAQ's
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Delivery Methods
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Orders & Payments
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Completed Orders
Completed Orders
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Placing Orders
Placing Orders
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Product Info
Product Info
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Completed Orders
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Returns & Refunds
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Returns
Returns
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Refunds
Refunds
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Brand Partner Returns
Brand Partner Returns
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Returns
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Financial Services
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Frasers Plus
Frasers Plus
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Studio Pay Credit Account FAQs
Studio Pay Credit Account FAQsWhy have I received a default sum?
We didn't receive the required minimum payment amount from you by the due date.
Statements are issued every month advising you of your minimum payment details and the payment due date. Should any payment reach us after the due date, or if you fail to meet the minimum required payment, your account will fall into arrears and incur a default sum.
Default sums are detailed in the credit agreement which was sent to you upon opening your account, in the Terms & Conditions shown on our website and in the back of our catalogues.
If you wish to discuss your account with us please contact the Financial Services team using the details in these FAQs.
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Studio Pay Account & Orders
Studio Pay Account & Orders
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Studio Pay Care Plan / Warranties
Studio Pay Care Plan / Warranties
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Studio Pay T's & C's
Studio Pay T's & C's
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Studio Pay Servicing FAQs
Studio Pay Servicing FAQs
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Studio Pay Regulated Complaints
Studio Pay Regulated Complaints
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Frasers Plus
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My Account
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Getting Started
Getting Started
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Technical
Technical
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Getting Started
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Site Policies
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T's & C's
T's & C's
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Other Policies & Services
Other Policies & Services
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Privacy & Cookies Policy
Privacy & Cookies Policy
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T's & C's