You can view, save and print your current statement online by logging in to My Account and clicking View Statements. You can also make a secure card payment online.
We issue a statement each month detailing your outstanding balance and payment details. If you find you are not receiving statements on a regular basis we recommend that you check we hold the correct details for you by logging in to your account online.
If you haven't received a statement and your payment date has passed, please don't hesitate to contact our Financial Services team so that we can assist you at the earliest opportunity.
If you are experiencing any financial difficulties you can also check our Financial Helppage with further help & information.
* Lines are open 9am to 6pm (Mon to Fri) and 9am to 1pm (Sat). Calls to 0371 numbers are charged at the same rate as standard landline numbers that start with '01' or '02'. If your phone tariff offers inclusive calls to landlines, calls to 0371 numbers will also be included in the same way.
