We, or one of our suppliers, has let Evri know to expect your parcel.
Usually you would only see the 'we're expecting it' message for a short period of time, but there may be occasions where it takes a few days before progressing further.
If you're concerned your parcel is taking a while to progress further, we'd recommend you check your order details first as your order may still be within the expected delivery timescales. Your parcel may have been marked as dispatched prematurely.
Otherwise, if your order is taking longer than you've been advised and it has not progressed for over 5 days please get in touch with our Customer Services team so we can help you further.
