To keep things safe on our website, we'll sometimes send you an Email or a Text message asking you to enter a unique code before giving you access to your account online.
If you've received one of these messages and are concerned someone is trying to access your account please contact your account provider-
Studio Pay credit account - You can get in touch using their secure online contact form or by calling 0371 376 5680
Studio (you pay in full during checkout) - You can get in touch by selecting 'Contact Us' in this help centre and choosing Technical / I'm experiencing issues using the website. The available contact details are below the article.
