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Delivery & Collection
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Delivery Methods
Delivery Methods
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Delivery FAQ's
Delivery FAQ's
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Delivery Methods
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Orders & Payments
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Completed Orders
Completed Orders
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Placing Orders
Placing Orders
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Product Info
Product Info
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Completed Orders
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Returns & Refunds
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Returns
Returns
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Refunds
Refunds
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Brand Partner Returns
Brand Partner Returns
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Returns
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Financial Services
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Frasers Plus
Frasers Plus
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Switching from Studio Pay to Frasers Plus
Switching from Studio Pay to Frasers Plus
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Studio Pay Credit Account FAQs
Studio Pay Credit Account FAQs
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Studio Pay Account & Orders
Studio Pay Account & Orders
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Studio Pay Care Plan / Warranties
Studio Pay Care Plan / Warranties
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Studio Pay T's & C's
Studio Pay T's & C's
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Studio Pay Servicing FAQs
Studio Pay Servicing FAQs
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Studio Pay Regulated Complaints
Studio Pay Regulated Complaints
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Frasers Plus
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My Account
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Getting Started
Getting Started
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Technical
TechnicalTips for staying safe online
We all love online shopping, but how much do we know about staying secure online? Living in a world where we can access everything at our fingertips is amazing, but sometimes it's easy to overlook the risks. Hacks, scams and cyber-crime are a real threat in this modern age, but with a few small changes it's easy to reduce the risks.
Below, we've come up with some simple tips to help get you started, so we can go back to focusing on the fun of SHOPPING!
Tips for staying safe online:
- Use long, strong passwords on all your online accounts* (there's a little more information below)
- Never use the same password across your different online accounts
- Always keep your devices and apps up-to date; including Studio WOW!
- Take care when clicking links in emails and texts if in doubt, always visit the site directly using the URL or via a search engine
- Consider checking services such as Have I Been Pwned to see if any of your online accounts have previously been compromised (and take action if they have)
- If you think you've been victim of an online scam, report it to Action Fraud and inform your bank, especially if any payment card or account details are involved
- Always check the address bar when making a purchase or payment make sure the padlock symbol is showing to indicate an encrypted (safe) connection
- Enable two-factor authentication on any of your accounts that support it - especially your email address!
Need some help creating a secure password? Here are some helpful tips!
- NEVER use "password" as a password, including any variations like "P@55w0rd"
- Don't use personal information such as pet's names, family names, maiden names, etc. as a password this information could be stolen elsewhere or discoverable on social media
- Use the Three Random Words guidance to create a strong password
- Consider using a password manager product to keep track of your information for different accounts and services
Want a little more information on security for you and your family?
Check out what the NCSC has to say! (They are the government's authority on Cyber Security, so they know their stuff).
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Getting Started
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Site Policies
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T's & C's
T's & C's
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Other Policies & Services
Other Policies & Services
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Privacy & Cookies Policy
Privacy & Cookies Policy
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T's & C's