When you select a product on the Website that will be delivered to you directly by a Partner Brand (as shown in the table below), you will be notified of this ahead of your purchase.
BRAND PARTNER
RETURNS INSTRUCTION
Amir and Co Ltd
Please return items to the following address:
Amir, Amir house, Taylors Lane, Oldbury, B69 2BN
Ace Casual Ltd
Please return items to the following address:
Ace Casual, Bradford Road, Brighouse, HD6 4DJ
To return items which were delivered via 'oversized delivery', please contact our Customer Services team
Airsprung Beds Limited
For returns, please reach out to our Customer Services team stating your reason for return.
Alan Symonds and Company Ltd
Please return items to the following address:
Alan Symonds & Company Limited, Westminster House, Bakewell Road, Orton Southgate, Peterborough. PE2 6WA
For returns, please reach out to our Customer Services team stating your reason for return.
Boxer
Please return items to the following address:
Boxer Gifts, Swinnow Lane, Leeds, LS13 4BS
Browns Confectionery
Items are non-returnable due to goods being perishable. To discuss any issues with the product, please reach out to our Customer Services team stating your reason for return.
Bunty Pet Products Ltd
Please return items to the following address:
Unit 1 St Mary's Industrial Park, Talbot Road, Newton, Hyde, SK14 4HN
Please reach out to our Customer Services team stating your reason for return.
European Merchandising Serv. UK Ltd
Please return items to the following address:
ATL FULFILMENT Unit 7a Moorlandgate Business Park, Cowling Road Chorley, Lancashire, PR6 9FE
Eurosonic
Please return items to the following address:
ESG, Sambro (Goods Out Bay 5) Dumers Ln, Bury, BL9 9UE
Fizz Creations
Please return items to the following address:
Fizz Creations, 6 Commerce Way, Lancing, BN15 8TA
G J Handy Trading Ltd
Please reach out to our Customer Services team stating your reason for return.
Gablemere Ltd
Please reach out to our Customer Services team stating your reason for return.
Gardeco Ltd
Please return items to the following address:
Gardeco Warehouse, Units 7 & 8, Gemini Business Park, Stourport Road, Kidderminster, DY11 7QL
Gem Order Limited
Please return items to the following address:
Gem Order Limited, 5B The Courtyard, Reddicap Trading Estate, Sutton Coldfield, Birmingham, B75 7BU
GFW Ltd
Please reach out to our Customer Services team stating your reason for return.
Greenside Packaging Services Ltd
Please reach out to our Customer Services team stating your reason for return.
Half Moon Bay Limited
Please return items to the following address:
Half Moon Bay Ltd, Unit 9 Hercules Way, Bower hill Industrial estate, Melksham, SN12 6TS
Home Curtains UK Ltd
Please return items to the following address:
Home Curtains, Stoney street, Sutton in Ashfield, Nottingham, NG17 4GH
IGSM Ltd
Please return items to the following address:
IGSM Ltd, 1 Dewar Court, Astmoor, Runcorn, WA71PT
International Bullion and Metal Brokers
Returns will be eligible for refund only, no exchanges are available for this product. Unless faulty or damaged, pierced jewellery cannot be returned for hygiene reasons. Please return items to the following address: PO BOX 64378, LONDON, EC1NP 1NE
IT Luggage Ltd
Please return items to the following address:
IT Luggage c/o Whistl Fulfilment MPS3 Typhoon Way Lutterworth Leicestershire LE17 4XZ
Kims Baby Equipment T/A Obaby
Please reach out to our Customer Services team stating your reason for return.
Lassic Ltd
Please reach out to our Customer Services team stating your reason for return.
Lloyd Pascal and Company Limited
Please return items to the following address:
Lloyd Pascal, Elan House, Park Lane, Castle Vale, Birmingham, B35 6LJ
Lucky Dip Ltd
Please reach out to our Customer Services team stating your reason for return.
Mashco Ltd
Please reach out to our Customer Services team stating your reason for return.
Melrose Textile Co Ltd
Please reach out to our Customer Services team stating your reason for return.
My Babiie Ltd
Please return items to the following address:
My Babiie Ltd, 1 St James Business Park, Henwood Ind. Estate, Henwood, Ashford, TN424 8DH
Neilsen Bainbridge Limited
Please reach out to our Customer Services team stating your reason for return.
54/56 Stocks street, Cheetham Hill, Manchester, M8 8QJ
Welcome Furniture Limited
Please reach out to our Customer Services team stating your reason for return.
Weybury Hildreth Limite
Please reach out to our Customer Services team regarding faulty returns. Otherwise, please return items to the following address:
Weybury Hildreth, Bay 1, Building 47, Second Avenue, The Pensnett Estate, Kingswinford, West Midlands, DY6 7UZ
Widdop Bingham & Co Ltd
Please return items to the following address:
Widdop & Co, Broadgate, Broadgate Business Park, Chadderton, OL9 9XE
You Garden Ltd
Please reach out to our Customer Services team stating your reason for return.
When you purchase a Partner Program Product, the contract of sale is still between you and the Seller, and the Seller’s terms and conditions of sale will apply to this purchase, with the following differences:
The Partner Brand will deliver Partner Program Product(s) direct to you from their warehouse.
Partner Program Products are only available for standard delivery within the United Kingdom, Next Day Delivery or Click & Collect is not available.
Partner Program Product(s) will be sent separately from other items in your order.
If you need to return a Partner Program Product, you must send this to the relevant returns address set out in the table above. Partner Program Products cannot be returned to stores.
Returns for Partner Program Products are eligible for refund only, no exchanges are available.
Gift cards cannot be used as a method of payment for Partner Program Products.
Promotions and discount codes do not apply to Partner Program Products.
In accordance with the Seller’s Privacy Policy, we will share details of your order with the Partner Brand to fulfil your order.
Please also note the following additional terms, which are specific to GAME Partner Program Products only:
You must be 12 or older.
Certain GAME products are age restricted. Any product with a PEGI (Pan-European Games Information) rating will be clearly described as such on the product page for that item. For further information on age ratings, see the Video Standards Council Website, the PEGI website, or the Ask About Games Website. By placing order an order for the purchase of an age restricted products on this website, you confirm you are of the appropriate age to receive and view the specified certification of the title(s) so ordered. Any person ordering a product for a third party hereby certifies the intended recipient of the order is of the appropriate age to receive and view the specified certification of the title(s) so ordered. The Seller reserves the right not to supply any age-restricted product where it reasonably believed that you are below the relevant minimum age.
We reserve the right in our absolute discretion to limit a specific product or products to one product per customer (which includes, but is not limited to, per postcode, per email and/or per payment method). Customers will be notified via the product display page or during check out, which product(s) these terms apply to. If we detect a breach or attempted breach of these terms, we may cancel the relevant order or orders for the limited item(s).
You cannot redeem or earn GAME Reward or GAME Elite Reward points on Partner Program Products, and purchases of Partner Program Products will not appear in your GAME Reward account or your GAME Elite membership purchase history.
