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Orders
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Completed Orders
Completed Orders
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Placing Orders
Placing Orders
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Product Info
Product Info
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Completed Orders
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Deliveries
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Delivery Methods
Delivery Methods
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Delivery FAQ's
Delivery FAQ's
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Delivery Methods
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Returns
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Returns
Returns
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Returns FAQ's
Returns FAQ's
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Refunds
Refunds
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Returns
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My Account
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Getting Started
Getting StartedWhat is Studio Pay?
Studio Pay is the name of the credit account used by many Ace customers. You can find more information about the Studio Pay service in the Financial Services area of this help centre.
If you've shopped with us before you may have noticed some changes recently to the Ace website including how you login, and what features are available.
Studio Pay - If you already have a Studio Pay credit account which you were using on Ace-
- You can continue to place new orders and pay for them on your Studio Pay account. You just need to choose the Studio Pay option during checkout and login with your usual Ace credentials.
- You can continue to see and manage your Studio Pay credit account when you login to My Account.
- If you are struggling to login to Studio Pay, please see - I'm having trouble signing into my account online
Pay by card - You'll no longer login to the Ace website to place orders or have an online account to see and manage. All pay by card orders are handled via a guest checkout.
Please note your order history will no longer be visible in the My Account area. So to keep updated on your orders, please refer to the emails we send to you which will keep you updated on your order progress and parcel tracking details.
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Technical
Technical
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Getting Started
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Financial Services
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Frasers Plus
Frasers Plus
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Studio Pay Credit Account FAQs
Studio Pay Credit Account FAQs
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Studio Pay Account & Orders
Studio Pay Account & Orders
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Studio Pay Care Plan / Warranties
Studio Pay Care Plan / Warranties
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Studio Pay T's & C's
Studio Pay T's & C's
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Studio Pay Servicing FAQs
Studio Pay Servicing FAQs
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Studio Pay Regulated Complaints
Studio Pay Regulated Complaints
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Frasers Plus
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Site Policies
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T's & C's
T's & C's
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Other Policies & Services
Other Policies & Services
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Privacy & Cookies Policy
Privacy & Cookies Policy
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T's & C's