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Delivery & Collection
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Delivery Methods
Delivery Methods
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Delivery FAQ's
Delivery FAQ's
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Delivery Methods
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Orders & Payments
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Placing Orders
Placing Orders
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Completed Orders
Completed Orders
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Product Info
Product Info
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Placing Orders
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Returns & Refunds
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Returns
Returns
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Refunds
Refunds
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Brand Partner Returns
Brand Partner Returns
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Returns
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Financial Services
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Frasers Plus
Frasers Plus
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Switching from Studio Pay to Frasers Plus
Switching from Studio Pay to Frasers PlusWhat if I already have a Frasers Plus account?
Will my Studio Pay account still switch to Frasers Plus?
Yes. We’ll no longer be offering our Studio Pay credit product and because of this we have made the decision to switch your Studio Pay account balance to your existing Frasers Plus account. Your account will be switched within two months of the opt out date that we’ve provided to you in an email.
What do I need to do if I'm happy to switch to Frasers Plus?
Nothing. If you’re happy to switch you don’t need to do anything and we’ll take care of everything for you. We’ll be in touch before your account is switched to Frasers Plus.
Please be aware that we reserve the right to postpone or cancel your switch if your circumstances change.
What will happen to my Studio Pay account balance?
If you have a Studio Pay account balance this will automatically be transferred to your existing Frasers Plus account. You’ll see the instalment plan, monthly instalment amount, and interest you’ll pay over the length of the plan in your Frasers Plus account.
You can replan your balance to a shorter instalment plan to reduce the interest you will pay.
Your Frasers Plus annual percentage interest rate (APR) and credit limit will remain on your Frasers Plus account. Your Frasers Plus APR will be used to calculate any applicable interest on any existing balance before we switch your balance.
What if I don't want to switch?
That’s completely up to you. See our ‘Opting out of switching to Frasers Plus FAQs’ article here for more information.
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Studio Pay Credit Account FAQs
Studio Pay Credit Account FAQs
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Studio Pay Account & Orders
Studio Pay Account & Orders
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Studio Pay Care Plan / Warranties
Studio Pay Care Plan / Warranties
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Studio Pay T's & C's
Studio Pay T's & C's
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Studio Pay Servicing FAQs
Studio Pay Servicing FAQs
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Studio Pay Regulated Complaints
Studio Pay Regulated Complaints
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Frasers Plus
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My Account
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Getting Started
Getting Started
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Technical
Technical
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Getting Started
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Site Policies
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T's & C's
T's & C's
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Other Policies & Services
Other Policies & Services
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Privacy & Cookies Policy
Privacy & Cookies Policy
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T's & C's