Studio Pay is the name of the credit account used by many Ace customers. You can find more information about the Studio Pay service in the Financial Services area of this help centre.
If you've shopped with us before you may have noticed some changes recently to the Ace website including how you login, and what features are available.
Studio Pay - If you already have a Studio Pay credit account which you were using on Ace-
- You can continue to place new orders and pay for them on your Studio Pay account. You just need to choose the Studio Pay option during checkout and login with your usual Ace credentials.
- You can continue to see and manage your Studio Pay credit account when you login to My Account.
- If you are struggling to login to Studio Pay, please see - I'm having trouble signing into my account online
Pay by card - You'll no longer login to the Ace website to place orders or have an online account to see and manage. All pay by card orders are handled via a guest checkout.
Please note your order history will no longer be visible in the My Account area. So to keep updated on your orders, please refer to the emails we send to you which will keep you updated on your order progress and parcel tracking details.