Completed Orders
- You've sent me the wrong item We're sorry to hear there's been a problem with your order.Please contact our Customer Services team within 28 days f...
- My item is damaged We are sorry to hear your item is damaged.If your item has been delivered damaged, please get in touch with our Custo...
- Faulty item received We’re sorry to hear there are issues with your order.Please use our contact form and attach images of the wrong/fault...
- My order has been cancelled, but it appears that I have still been charged If your order has been cancelled, you will be refunded to your original method of payment within 3-5 days. If you pay...
- How can I get a VAT receipt? VAT invoices are sent to you when your order has been processed, this will be an attachment on your 'Order Processed'...
- My item is incomplete (missing parts) We're sorry to hear there is a problem with your item.Please contact our Customer Services team within 28 days of the...
- Can I cancel my item? In most cases yes but it'll depend on the type of item you've ordered and how far your order has progressed.Here's ho...
- Can I change my order? Once an order is placed we're unable to change any of the details. Any required changes would need to be done by plac...