Technical Issues

Add to safe sender list Sometimes you may run into trouble and not receive account emails that we are sending to you. That’s problematic beca...

I'm having trouble signing into my account online You'll need to sign in to your account if you want to add a new order onto your Studio Pay account, or if you want to...

How can I change my marketing preferences? You can see and manage most of your marketing preferences when you login.Just head to the Change my Personal Details ...

Help with a verification code message To keep things safe on our website, we'll sometimes send you an Email or a Text message asking you to enter a unique ...

I want to close my pay now account? Having a pay now account is free and enables you to shop easily without having to enter your details each time. It al...

I’ve found an issue with your website Sorry you've had a problem with our website and thank you for letting us know so that we can fix it.It would really h...

Tips for staying safe online We all love online shopping, but how much do we know about staying secure online? Living in a world where we can acce...