How can we help you?

Completed Orders 9

• Can I change my order?
• Can I cancel my item?
• My item is damaged
• I'm missing item(s) from my order
• You've sent me the wrong item

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Placing Orders 11

• Can I shop without opening a credit account?
• Why are the item prices online different to those in my leaflet?
• How can I place an order?
• I'm having problems adding items to my basket
• What is payment authentication?

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Product Info 6

• Size Guide
• Energy Ratings Explained
• Waste Electrical and Electronic Equipment Regulations
• Item out of stock?
• How do I find my size?

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